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Working briefs / client evidence / practical references

Resources for a clearer decision.

Start with the question leaders need to answer. Then use the definition, practical guidance, client evidence, or working brief that helps you examine it. A resource can inform the decision without proving that one solution fits.

Explore downloadable resources See how the resources connect

Choose the pressure first

Which question are you trying to answer?

SDI organizes its resources around four connected parts of changed work. Each area leads to the service that can help when reading alone is no longer enough.

One connected question

What has to change?

Look across the work, roles, skills, and support before deciding where to begin.
01Work & workflowsWhere is repeatable work consuming time and slowing the business?Explore 02Roles & decisionsWhere are roles, ownership, or decisions getting in the way?Explore 03Skills & readinessWhat do people need to be ready for changed work?Explore 04Making change workWhy is the change not showing up in day-to-day performance?Explore

Four connected dimensions

One pressure can expose more than one thing that needs to change.

Choose any area to see the question it helps answer and how SDI can support the work.

Available now

Two resources. Two different jobs.

Use the working brief to structure an AI workforce question. Use the client case to inspect what SDI and a client actually changed and documented.

Cover of The Agentic Workforce Readiness Brief

8-page executive working brief

The Agentic Workforce Readiness Brief

Where could AI carry repeatable work without obscuring human judgment or accountability?

Map repeatable load, protect judgment and trust, test readiness, and decide where released capacity should create customer and business value.

  • A task-level map for agent and human contribution
  • A five-question readiness scorecard
  • A capacity-reinvestment model and practical 90-day sequence

Source note: This is an SDI decision aid for scoping a conversation. It does not establish that a particular workflow is ready for an agent or guarantee a capacity result.

Get the readiness brief
Explore the AI Workforce Assessment
Released Amway global ERP engagement case-study cover

Released client case-study PDF

Amway Global ERP Learning Case Study

How can a global learning rollout add capacity without multiplying internal coordination?

See the business pressure, operating decision, SDI response, and documented outcome behind a global Oracle learning rollout.

  • The shift to one accountable training team and point of contact
  • Regional production, localization, practice, and delivery support
  • The released record of staffing, cost, throughput, and rollout results

Source note: The figures and outcome language come from the released SDI and Amway case-study record. They should not be generalized to another engagement.

Download the released case
Explore outsourced L&DRead the web case record

Go beyond the download

Use the resources together.

Build shared language, frame the decision, inspect relevant proof, and then apply what you learn to your situation.

  1. 01

    Build shared language

    Use the glossary to define the issue clearly enough for leaders, operators, and people teams to discuss the same thing.

    Use the glossary
  2. 02

    Frame the decision

    Read practical guidance that helps separate the visible pressure from the decision and evidence underneath it.

    Browse practical guidance
  3. 03

    Review relevant client work

    See client cases that explain the need, what SDI did, the documented result, and what the source can support.

    See client examples
  4. 04

    Inspect what SDI built

    Explore delivered learning, motion, portal, and information-design work to see how the thinking becomes something people can use.

    Explore the portfolio
  5. 05

    Apply it to your situation

    Bring the pressure and available evidence to Clara, or use the contact path when the decision needs a person from the start.

    Work through it with Clara
Each collection does a different job. Definitions build shared language, guidance frames the decision, case studies document results, the portfolio shows delivered work, and a conversation applies that thinking to your situation.

Not sure where to start?

Ask Clara which resource fits your question.

Clara can ask about the pressure, decision, and evidence you already have, then point to the most relevant SDI resource or service without assuming a download is the answer.