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Released client evidence

Steelcase / Leadership capability / Global cohort experience

Building a shared leadership model across a global enterprise

How SDI and Steelcase turned leadership values into a year-long, globally connected experience built around application rather than content consumption.

Released Steelcase Global Leadership Development Experience case-study cover
Released SDI / Steelcase GLDE case study

01 / The business problem

Why the existing model could not simply continue.

Steelcase had outgrown a traditional leadership program that was no longer globally available, contemporary, or consistently used. Without a shared development experience, leadership expectations and styles varied across the enterprise.

02 / What leaders needed to decide

What had to become clear.

Senior leaders first had to define what leadership meant at Steelcase. The program then had to translate those values into a global experience that people could apply between formal learning events.

03 / What SDI did

A connected system, not an isolated deliverable.

  1. 01

    Facilitated senior-leader conversations that defined the leadership values and performance model.

  2. 02

    Built an integrated, year-long blended experience around communication, organizational strength, and global collaboration.

  3. 03

    Connected formal learning to month-between application, peer dialogue, roundtables, and an online network.

  4. 04

    Used pilot feedback to refine the experience before broader implementation.

85

Global leaders

The pilot connected leaders across levels and countries.

12 months

Experience length

Application between sessions was part of the design.

8

Formal experiences

Two- to three-day learning events anchored the program.

04 / What the released record shows

What the released record supports.

The released record reports growth in humility, empathy, and trust across the pilot group, stronger collaboration, and a consistent leadership foundation for individual and collective development.

What the evidence supports, and where its limits are

Confidence includes knowing what not to claim.

The source describes participant growth without publishing a causal financial metric; this page preserves that boundary.

Source basis: Released SDI / Steelcase GLDE case study.

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