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Released client evidence
Flexco / Custom learning / Technical knowledge transfer
How Flexco and SDI converted critical technical knowledge into a connected global curriculum for employees, customers, distributors, and schools.
01 / The business problem
A retiring field expert created an urgent knowledge-transfer need. The early work proved valuable enough to expand beyond internal employees into a product-quality learning system for global customers, partners, and academic audiences.
02 / What leaders needed to decide
The curriculum had to teach heavy-duty conveyor technology without becoming a product pitch, work across audiences and languages, and make complex equipment relationships visually understandable.
03 / What SDI did
Defined a connected curriculum spanning six eLearning modules, assessment, live learning, train-the-trainer support, and marketing assets.
Created a custom 3D conveyor model and animations to make the complete system visible.
Designed interactions around component identification, placement, safety, efficiency, and system performance.
Coordinated multiple specialist vendors and translated the system into five languages.
4.92 / 5
Documented quality and effectiveness score.
92%
Documented in the joint award submission.
Gold
2023 Best Advance in Custom Content.
04 / What the released record shows
The program became a global, market-facing learning product, earned Brandon Hall Group Gold, and recorded customer and employee ratings above 4.9 out of 5 with net promoter scores above 90 percent.
What the evidence does—and does not—support
Ratings, NPS, scope, languages, and award category are documented; no additional business-impact metric is inferred.
Source basis: Joint Flexco / SDI Brandon Hall Group award submission and released program record.
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