Skip to main content

Your privacy choice

Help us understand what is useful—or keep analytics off.

SDI uses optional Google Analytics to understand page and campaign performance. Necessary site functions work either way. We do not use this choice to enroll you in marketing. See the details.

Released client evidence

Haworth / Organizational change / ERP readiness

Making a global ERP change usable at plant level

How SDI helped Haworth connect SAP implementation to plant readiness, process discipline, communication, and day-to-day operating support.

Discuss a similar decision
Released Haworth engagement case-study cover
Released SDI / Haworth engagement case study

01 / The business problem

Why the existing model could not simply continue.

Haworth had a defined supply-chain future state and an enterprise SAP program, but the distance between current plant operations and the future-state process created material readiness risk. A prolonged plant shutdown made the human and operating consequences visible.

02 / What leaders needed to decide

What had to become clear.

The leadership question was larger than software training: how should plants, roles, communications, processes, and support be redesigned so the new operating model could work without sacrificing productivity?

03 / What SDI did

A connected system, not an isolated deliverable.

  1. 01

    Defined a practical change-management process and toolkit for leaders and plant teams.

  2. 02

    Documented processes, analyzed gaps, and shaped current-to-future-state improvement strategies before go-live.

  3. 03

    Added implementation capacity across inventory, purchasing, planning, manufacturing, and hypercare.

  4. 04

    Used plant scoreboards to make stability, productivity, flow, cost, quality, and inventory accuracy discussable.

Plant-level

Operating focus

Readiness and process stability were addressed where the work happened.

Current → future

Design boundary

The engagement connected present-state gaps to the target operating model.

Ongoing

Adoption support

The work extended beyond a deadline into implementation and hypercare.

04 / What the released record shows

What the released record supports.

The released record documents increased plant productivity, improved inventory control, stronger SAP execution, standardized plant processes, and a better ability to anticipate readiness risks before productivity was affected.

“The ability to adapt to our new strategy and provide specific skillsets has proven invaluable to the project.”

Head of the Haworth Business Implementation Team

What the evidence does—and does not—support

Confidence includes knowing what not to claim.

Outcome language is summarized from the released record; no unsupported savings or ROI figure is inferred.

Source basis: Released SDI / Haworth engagement case study.

Talent and organization consultingMake change usable

Your situation will be different

Start with the decision and evidence your organization actually needs.

Talk with SDI