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Business Strategy

Ask the Right Questions to Grow Your Business

January 15, 20205 min read

SDI Clarity Insight — This article is part of our Knowledge Base, drawing on 20+ years of organizational design and talent development expertise. Browse our L&D Glossary for key terminology.

As companies plan for the future, leadership commonly contemplates similar expansion challenges: revenue growth targets and profit margin improvements. These inquiries, while reasonable, typically receive conventional responses—expanding sales teams, intensifying marketing efforts, reducing operational expenses, launching new offerings, or pursuing fresh markets.

The fundamental question leaders should pose is: "What do we need to do differently?" Most organizations lack a coordinated approach connecting sales and marketing efforts with continuous market feedback.

Through this feedback mechanism, organizations can continuously refine their market strategies to compete more effectively and expand sustainably. Rather than perpetually asking what requires change, successful companies eventually transition to addressing more favorable inquiries: "How do we fulfill all of these orders?"

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