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Corporate Training

Measuring Training ROI in 2020

February 15, 20205 min read

SDI Clarity Insight — This article is part of our Knowledge Base, drawing on 20+ years of organizational design and talent development expertise. Browse our L&D Glossary for key terminology.

Training measurement continues to evolve. Modern approaches balance quantitative metrics with qualitative insights.

Define success metrics before training launches. Clear objectives enable meaningful measurement.

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Collect data at multiple levels: reaction, learning, behavior, and results.

Use technology to track completion, assessment scores, and application indicators.

Connect training metrics to business outcomes where possible.

Communicate results to stakeholders to demonstrate value and secure ongoing investment.

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