AI & Workforce

Process Mapping for AI

Definition

Documenting how work actually flows - steps, inputs, decision points, exceptions - at the level of detail an AI agent needs to execute it. Conventional process maps were written for humans, who fill gaps with context and common sense; agents do not. Mapping for AI forces the undocumented judgment calls inside a process into the open, which is where most automation attempts fail and where most of the redesign value hides.

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