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Change Management

Tips for Addressing a Performance Dip

September 28, 20184 min read

SDI Clarity Insight — This article is part of our Knowledge Base, drawing on 20+ years of organizational design and talent development expertise. Browse our L&D Glossary for key terminology.

You've spent months preparing for the change. You've successfully executed all of your change management strategies including training, consistent communication, and timely coaching and feedback. However, a month after implementation you've started to notice a little decline in performance.

One of two things are happening: the employees can't do the work, or they won't do the work. Whichever the case may be, here are a few tips to get your employees back to peak performance.

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If employees can't do the work, focus on providing additional training, coaching, and resources to help them develop the necessary skills. Consider whether the training was adequate, if they have the right tools, and if expectations were clearly communicated.

If employees won't do the work, examine motivation and engagement factors. Are there barriers preventing them from wanting to perform? Are incentives aligned with desired behaviors? Is there resistance to the change that needs to be addressed?

During any change initiative, it's difficult to execute on all strategies while also monitoring the impact they are having on your people. If your organization is in the middle of a change and your employees are not adapting as quickly as you'd like, partnering with change management experts can help.

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