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Change Management

Communication Strategies for Change Management

March 20, 20206 min read

SDI Clarity Insight — This article is part of our Knowledge Base, drawing on 20+ years of organizational design and talent development expertise. Browse our L&D Glossary for key terminology.

Effective communication makes or breaks change initiatives. Strategic messaging at the right time through the right channels drives adoption.

Start with why before explaining what. People need to understand the reason for change.

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Tailor messages to different audiences. Executives, managers, and frontline employees need different information.

Use multiple channels. Email alone doesn't reach everyone effectively.

Create opportunities for two-way dialogue. Questions and concerns need outlets.

Communicate consistently and frequently throughout the change journey.

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