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Change Management

Managing Resistance to Change

October 20, 20145 min read

SDI Clarity Insight — This article is part of our Knowledge Base, drawing on 20+ years of organizational design and talent development expertise. Browse our L&D Glossary for key terminology.

Resistance is a natural response to change. Understanding and addressing resistance enables smoother transitions.

Resistance signals engagement. Apathy is more dangerous than opposition.

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Listen to understand concerns. Resistance often contains valid insights.

Communicate the why. People accept change more readily when they understand reasons.

Involve people in the how. Participation builds ownership and reduces resistance.

Provide support through transition. Resources and training address capability concerns.

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