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Best Practices

Answering the Question: What Do I Do?

September 10, 20194 min read

SDI Clarity Insight — This article is part of our Knowledge Base, drawing on 20+ years of organizational design and talent development expertise. Browse our L&D Glossary for key terminology.

Clearly articulating your value proposition is essential for professionals and businesses alike. The simple question "what do you do?" deserves a compelling answer.

Lead with outcomes, not activities. People care about results you deliver, not the processes you follow to achieve them.

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Keep it conversational and jargon-free. Technical language might impress peers but confuses potential clients and partners.

Tailor your answer to your audience. A one-size-fits-all response misses opportunities to connect with different listener needs.

Practice until it feels natural. The best responses sound spontaneous but result from intentional preparation and refinement.

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